Return Policy

Eligibility for Returns
To be eligible for a return:

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

Proof of purchase (order number and name) is required.

How to Initiate a Return
To initiate a return, follow these steps:

Contact our customer support team at Email: officialluxlora@gmail.com
or Phone Number(whatsApp): 0370-6905972  to request a return authorization.

Pack the product securely in its original packaging.

Refund Process
Once we receive and inspect the returned product, we will process your refund within 7 business days. The refund will be issued once we get your bank details or any other wallet like easy paisa or jazz cash.

5. Non-Refundable Items
The following items are not eligible for a refund:

Products that have been opened or used.

Products returned after 14 days of purchase.

6. Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at     0370-6905972 We will replace the product or issue a refund at no additional cost to you. If you contact us after 2 or 3 days of receiving that damaged product. We will not be responsible for anything.

7. Contact Us
If you have any questions about our Return Policy, please contact us at

Email: officialluxlora@gmail.com
Phone Number(whatsApp): 0370-6905972